Returns

Returns

Return eligibility may vary by product and supplier. Each product page will include the most accurate return details available before checkout.

If an item arrives damaged, defective, or incorrect, contact us as soon as possible with your order number and photos of the issue so we can review the next step.

Because some pet products may have supplier-specific hygiene, sizing, or made-to-order restrictions, we review return terms before publishing products and aim to make those details clear before purchase.